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Frequently asked questions

Q:

Why didn't adding a filter, group, or metric do anything?

A:

After adding or changing anything in the sidebar, you must click the button.

Q:

Why are all my filters, groups, etc lost when I close a report?

A:

You need to save your changes as a new report. Do this by clicking the button on the top-left of the sidebar.

Q:

Why didn't my data change after removing a filter, group, or metric?

A:

Like adding a filter, group, or metric, you must click the button after removing an item for your change to take affect.

Q:

I zoomed in on the trend chart; how do I zoom back out?

A:

Double click the left mouse button anywhere on the trend chart to return to the original zoom level

Q:

Where can I find out what a group or metric actually measures?

A:

See the Groups and Metrics Reference Documentation.


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